Effective Date: March 22, 2026
Last Updated: March 22, 2026
Introduction
This Refund & Cancellation Policy outlines the terms and conditions regarding payments, cancellations, and refunds for all courses, programs, and services offered by GapUp Academy.
By enrolling in any of our courses or purchasing our services, you agree to this policy.
Nature of Services (Important Disclosure)
GapUp Academy is a:
Stock Market Educational Institute
Skill Development Platform
We clearly state:
We are NOT SEBI registered
We do NOT provide financial advice
We do NOT guarantee profits
All payments are made for educational services only
No Refund Policy (Primary Clause)
Strict Policy:
All fees paid to GapUp Academy are NON-REFUNDABLE
Once payment is made, it cannot be reversed or canceled
This applies to:
Online courses
Recorded sessions
Live training programs
Workshops and webinars
Reason for No Refund Policy
Due to the nature of our services:
Digital content is accessible immediately
Knowledge once shared cannot be returned
Resources, time, and systems are allocated upon enrollment
Exceptional Cases (If Applicable)
Refunds may be considered ONLY in rare situations such as:
Duplicate payment
Technical error resulting in double deduction
Payment made but access not provided (verified case)
In such cases:
Refund decision is at sole discretion of GapUp Academy
Processing time may take 7–14 working days
Cancellation Policy
Once enrolled, cancellation is not allowed
You cannot cancel after:
Course access is granted
Live sessions have started
Materials have been shared
No Refund on These Grounds
Refund requests will NOT be accepted for:
Change of mind
Lack of time or commitment
Not understanding the course
Expectation of profits not met
Personal financial issues
Market losses during trading
Comparing with other courses
Course Transfer Policy
Course access is non-transferable
You cannot transfer your enrollment to another person
Payment Gateway Issues
GapUp Academy is not responsible for:
Payment failures
Delayed transactions
Bank/payment gateway errors
Users must contact their bank or payment provider in such cases.
Chargeback & Disputes
Important:
Raising a chargeback without valid reason is a violation of this policy
Legal action may be taken in case of fraudulent disputes
Access Termination Without Refund
GapUp Academy reserves the right to:
Suspend or terminate access
Without refund if:
Terms are violated
Content is misused
Unauthorized sharing is detected
User Responsibility
Before purchasing, you agree that:
You have understood the course details
You are aware of the no-refund policy
You are enrolling for learning purposes only
Limitation of Liability
GapUp Academy is not liable for:
Financial losses
Trading losses
Any indirect damages
Policy Updates
We reserve the right to modify this policy at any time.
Continued use of services = acceptance of updated policy.
Contact Information
Name: Abinash Mahato
Email: support@gapupacademy.com
Email: contact@gapupacademy.com
Email: complaint@gapupacademy.com
Phone: 6295549335
Address: Dulmi More, Purulia, West Bengal
Final Acknowledgment
By making a payment to GapUp Academy:
You agree to this Refund & Cancellation Policy
You understand that fees are non-refundable
You accept that services are educational only
Final Statement
Soch samajh ke enroll karein — kyunki learning ka refund nahi hota.
GapUp Academy knowledge deta hai, guarantee nahi.
— Team GapUp Academy