Delivery Policy
Effective Date: March 22, 2026
Last Updated: March 22, 2026
- Introduction
This Products, Shipping & Delivery Policy outlines the terms related to the purchase, access, and delivery of products and services offered by GapUp Academy.
By purchasing or enrolling in any of our offerings, you agree to this policy. - Nature of Products & Services
GapUp Academy primarily offers:
- Online Educational Courses
- Live Training Sessions
- Recorded Learning Programs
- Webinars & Workshops
- Study Materials (PDFs, Videos, etc.)
- Important:
All products are digital and educational in nature
We do NOT sell physical goods
We do NOT provide financial advisory services - Product Delivery Method Since our services are digital:
3.1 Instant Access (Primary Method)
After successful payment, users will receive:
Login credentials
Access link to platform
Course dashboard access
3.2 Communication Channels
Access details may be shared via:
Email
WhatsApp
SMS
Delivery Timeline
Most products are delivered instantly or within a few minutes after payment
In some cases, delivery may take up to 24 hours (for manual verification or onboarding)
Live Course Access
For live sessions:
Schedule details will be shared after enrollment
Access links will be provided before sessions
Users must join on time
No Physical Shipping
Important:
We do NOT ship any physical products
There are no courier or delivery charges
All services are provided online only
Delivery Issues
If you do not receive access:
Check spam/junk email folder
Verify registered email/phone number
Contact support immediately
We will assist in resolving the issue.
Incorrect Details Provided
GapUp Academy is not responsible if:
Wrong email or phone number is provided
User fails to check communication messages
Payment Confirmation
Access is granted only after:
Successful payment confirmation
Verification (if required)
Failed transactions will not be processed.
Service Availability
We strive to ensure uninterrupted access, but:
Temporary downtime may occur
Maintenance or updates may affect access
We are not liable for such interruptions.
Access Duration
Course access duration may vary depending on the program
Details will be shared at the time of enrollment
Non-Transferable Access
Course access is strictly personal
Sharing login credentials is prohibited
Violation may lead to account suspension.
No Guarantee Disclaimer
GapUp Academy provides:
Educational content only
We do NOT guarantee:
Profits
Income
Trading success
Limitation of Liability
We are not responsible for:
Loss due to missed sessions
Technical issues on user’s end
Internet connectivity problems
Support & Assistance
For delivery-related issues, contact:
Name: Abinash Mahato
Email: support@gapupacademy.com
Email: contact@gapupacademy.com
Email: complaint@gapupacademy.com
Phone: 6295549335
Address: Dulmi More, Purulia, West Bengal
Policy Updates
We reserve the right to update this policy at any time.
Continued use of our services = acceptance of changes.
Final Acknowledgment
By purchasing from GapUp Academy:
You understand that all products are digital
You agree to the delivery process
You accept that no physical shipping is involved
Final Statement
Yahan product nahi, knowledge deliver hota hai — aur knowledge ka delivery instant hota hai.
GapUp Academy – Learn Anywhere, Anytime.
— Team GapUp Academy